Job Title: Claims Adjuster

 

Job Summary:

• Conduct research and analyze evidence, documents, and police reports in order to fairly settle claims

• Examine existing insurance policies and determine the extent to which damage is covered

• Coordinate with appropriate parties, such as mechanics and repair shops to repair damage

• Write and submit comprehensive reports detailing all findings from research, interviews, site visits, and policy stipulations

• Negotiate claims settlements using expertise and research-based judgments

• Solve problems and brainstorm solutions to reach the best ethical and financial outcomes

 

Responsibilities:

• Verify that the insurance policies in question exist and examine terms and stipulations as they relate to claims

• Conduct interviews with claimants, witnesses, and all involved parties to obtain a full picture of events detailed in each claim

• Perform accident site visits as necessary to observe evidence and make judgments

• Research the costs of repairing all damages mentioned in the claim, and seek out quotes from mechanics, repair shops, or similar vendors to compare prices

• Examine documentation, police reports, and all other pieces of evidence provided in the claim

• Brainstorm creative solutions to bring to the claims negotiation process

 

Skills and Qualifications:

• Working knowledge of typical industry insurance policies and the claims process

• Strong communication skills, both verbal and written, for speaking with claimants, witnesses, and lawyers throughout the claims process

• Strong time-management skills, as some tasks will be time sensitive

• Commitment to providing ethical judgment

• Strong problem-solving capabilities

• Ability and willingness to occasionally travel for site visits

 

Preferred Qualifications:

• Claims adjuster license

• Advanced knowledge of the industry

• Strong claim negotiation skills

• Ability to learn new software quickly

• Excellent research skills

• Advanced writing skills